Email：
service@aartr.com
Phone number：
+1 855-867-1777
Mon.-Fri.7:00-16:00 PDT
Adress:
Room C3846-6, Building I, No. 2, Helong 1st Road, Baiyun District, Guangzhou
EIN: 393639295
Shipping & Delivery（旧）
1. Free Shipping
Every order includes complimentary shipping (Doorstep Delivery) - no minimums, no hidden fees.
2. Delivery Timeline
Shipping: Items are made to order and typically ship within 7-12 business days. Delivery 7-16 business days.
Total Delivery: 14-28 Business days
Important Notes:
Presale items may require additional production time
Seasonal peaks may extend timelines (we'll notify you proactively)
3.Our Shipping Partners
Premium Carrier Network
We strategically partner with global logistics specialists to ensure secure delivery:
Final Mile Delivery: FedEx, UPS, USPS,DHL
We select carriers based on package size, destination, and speed requirements.
4. Tracking Your Shipment
Final Delivery Tracking: Get local carrier tracking when goods reach your country
Standard-sized items receive single tracking at shipment.
5. Receiving Your Order
Inspection Protocol
Photograph damage immediately after signing Parcel (Courier)
Contact Support Immediately: service@aartr.com;with order and damage photos within 48 hours;
6. Customs & Import Fees
Duty-Free Guarantee
All import fees (VAT, duties, customs clearance) are included in your price. No surprise charges at delivery.