Shipping & Delivery

1. Free Shipping

Enjoy complimentary doorstep shipping on every order. No minimum purchase is required, and there are no additional or hidden shipping charges.

2. Delivery Timeline

Order Processing & Shipping

All products are made to order and are generally ready to ship within 7–12 business days.

Estimated Transit Time: 7–16 business days

Estimated Total Delivery Time: 14–28 business days

Please Note

• Presale products may require additional production time before shipment.

• During holiday seasons or other peak periods, delivery times may be longer than usual. If delays occur, we'll keep you informed throughout the process.

3. Shipping Partners

Trusted Global Carriers

To ensure your order arrives safely and efficiently, we work with leading international logistics providers.

Final-Mile Delivery: FedEx, UPS, USPS, DHL

The carrier used for your shipment is selected based on the package size, destination, and the most suitable delivery service.

4. Order Tracking

Track Your Shipment

Once your order reaches your destination country, you'll receive tracking information for the local delivery carrier.

For standard-size items, tracking details are provided once the order has been shipped.

5. Receiving Your Order

Upon Delivery

Please inspect your package as soon as it is delivered.

If you notice any damage:

• Take clear photos of the damaged package and product immediately after signing for the delivery.

• Contact our support team at service@aartr.com within 48 hours, and include your order number along with photos of the damage.

6. Customs & Import Fees

No Additional Import Charges

The price you pay already includes all applicable import costs, including VAT, customs duties, and customs clearance fees.

You won't be asked to pay any additional charges when your order is delivered.