Privacy Policy

This Privacy Policy describes how Aspaceai International Limited, doing business as AARTR (“AARTR,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit AARTR.com, purchase our products, communicate with us, or otherwise use our website and related services.

This Privacy Policy also explains the privacy rights and choices that may be available to you.

1. Who We Are

AARTR is an online retailer offering artwork and related home décor products through AARTR.com.

Our business and contact information is:

Legal Business Name: AARTR INC
Brand Name: AARTR
Website: AARTR.com
Email: service@aartr.com
Phone: +1 888-734-2830
Customer Service Hours: Monday–Friday, 7:00 AM–4:00 PM Pacific Time

Registered Address:
30 N Gould St Ste R, Sheridan, WY 82801

The address listed above is our registered business address. It is not a retail store, showroom, warehouse, returns center, or customer service location.

Please do not send returned products, packages, correspondence, or other materials to this address unless you have received prior written authorization and specific instructions from AARTR.

2. Personal Information We Collect

The personal information we collect depends on how you interact with AARTR.

Information You Provide Directly

We may collect personal information that you provide when you:

• Place or attempt to place an order;

• Create or use a customer account;

• Contact customer service;

• Subscribe to marketing communications;

• Submit a product review, inquiry, request, or other content;

• Participate in a promotion, survey, or customer program;

• Submit a privacy request; or

• Otherwise communicate with us.

The information you provide may include:

• Name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• Order and transaction information;

• Product preferences;

• Customer account information;

• Customer service communications;

• Reviews, photographs, comments, or other submitted content; and

• Other information you voluntarily provide.

Payment Information

When you make a purchase, payment information is collected and processed by authorized payment service providers.

Depending on the payment method selected at checkout, these providers may collect:

• Payment card information;

• Cardholder name;

• Expiration date;

• Security code;

• Billing address;

• Bank account information;

• Digital-wallet information; and

• Transaction authentication information.

AARTR does not directly store complete payment card numbers or card security codes.

Payment information is processed by the applicable payment provider in accordance with its own privacy policy, security standards, and legal obligations.

Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain information, including:

• IP address;

• Browser type and version;

• Device type;

• Device identifiers;

• Operating system;

• Language preferences;

• Approximate location derived from your IP address;

• Referring and exit pages;

• Pages, products, and content viewed;

• Website search activity;

• Shopping-cart activity;

• Dates and times of visits;

• Links and advertisements clicked;

• Website interaction and navigation data;

• Cookie identifiers;

• Advertising identifiers;

• Conversion and attribution information; and

• Website performance, error, and security information.

We may collect this information through cookies, pixels, tags, local storage, server logs, software development kits, and similar technologies.

Information From Other Sources

We may receive personal information from third parties, including:

• Shopline and other ecommerce platform providers;

• Payment processors;

• Fraud-prevention and identity-verification providers;

• Shipping carriers and delivery providers;

• Manufacturers, warehouses, and fulfillment partners;

• Customer service providers;

• Advertising and marketing partners;

• Analytics providers;

• Social media platforms;

• Email and communications providers; and

• Publicly available sources where permitted by law.

3. How We Use Personal Information

We may use personal information to:

• Process, confirm, fulfill, and deliver orders;

• Process payments, refunds, returns, cancellations, and disputes;

• Provide order confirmations, delivery updates, and service notifications;

• Create and manage customer accounts;

• Respond to questions, requests, complaints, and customer service inquiries;

• Verify customer identity and prevent unauthorized transactions;

• Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity;

• Maintain, troubleshoot, secure, and improve our website;

• Analyze website traffic, performance, customer behavior, and product interest;

• Personalize website content and product recommendations;

• Measure advertising and marketing performance;

• Display advertisements that may be relevant to customer interests;

• Send promotional communications where permitted by law;

• Administer promotions, surveys, reviews, and customer programs;

• Maintain transaction, tax, accounting, warranty, and business records;

• Enforce our terms, policies, contracts, and legal rights;

• Comply with legal, regulatory, tax, law-enforcement, and governmental requirements; and

• Carry out other purposes disclosed when the information is collected.

We may combine information collected from different sources for the purposes described in this Privacy Policy.

4. Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing personal information, we may rely on one or more of the following legal bases.

Contractual Necessity

We may process personal information when necessary to enter into or perform a contract with you, including to:

• Process your order;

• Collect or confirm payment;

• Produce and deliver products;

• Provide order and delivery updates;

• Manage returns, refunds, or cancellations; and

• Provide customer support.

Legitimate Interests

We may process personal information when reasonably necessary for our legitimate business interests, including to:

• Operate and improve our website;

• Prevent fraud and unauthorized activity;

• Secure our systems;

• Analyze business performance;

• Improve customer service;

• Understand product demand; and

• Protect our legal rights.

Where required, we consider whether our legitimate interests are overridden by your privacy rights before relying on this legal basis.

Consent

We may process personal information based on your consent, including for certain:

• Marketing communications;

• Advertising activities;

• Analytics activities; and

• Non-essential cookies or similar technologies.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that occurred before your consent was withdrawn.

Legal Obligations

We may process personal information when necessary to comply with applicable:

• Laws and regulations;

• Tax requirements;

• Accounting requirements;

• Court orders;

• Governmental requests;

• Law-enforcement requests; or

• Other legal obligations.

5. How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate our business, provide requested services, protect our rights, or comply with applicable law.

Ecommerce and Technology Providers

Our online store is hosted through Shopify.

Shopline and other technology providers may process information necessary to operate our:

• Online storefront;

• Shopping cart;

• Checkout;

• Customer accounts;

• Website analytics;

• Privacy controls; and

• Related ecommerce functions.

Payment Providers

We may disclose transaction information to:

• Payment processors;

• Banks;

• Card networks;

• Digital-wallet providers;

• Fraud-screening providers; and

• Other parties involved in processing and authenticating payments.

Production, Fulfillment, and Delivery Partners

We may disclose names, contact information, shipping addresses, product details, and order information to:

• Artists and manufacturers;

• Production facilities;

• Warehouses;

• Freight forwarders;

• Customs agents;

• Shipping carriers;

• Final-mile delivery companies; and

• Other fulfillment partners.

These disclosures help us produce, prepare, transport, track, and deliver customer orders.

Service Providers

We may disclose personal information to vendors that provide services such as:

• Website hosting;

• Cloud storage;

• Information technology;

• Cybersecurity;

• Customer service;

• Email delivery;

• Text messaging;

• Review management;

• Data analytics;

• Fraud prevention;

• Payment processing;

• Accounting;

• Legal support;

• Marketing; and

• Business administration.

These providers may process personal information only as necessary to provide services to us or as otherwise permitted by applicable law and their agreements with us.

Advertising and Analytics Partners

We may disclose or make certain information available to advertising and analytics partners, including Google, Meta, and other advertising or measurement providers.

The information may include:

• Cookie identifiers;

• Device identifiers;

• IP addresses;

• Website usage information;

• Pages and products viewed;

• Shopping-cart activity;

• Purchase and conversion information;

• Advertising interaction information; and

• Inferences regarding product interests.

These partners may use cookies, pixels, device identifiers, and similar technologies to:

• Measure advertising performance;

• Attribute purchases and conversions;

• Understand website usage;

• Limit repeated advertisements;

• Create advertising audiences; and

• Display advertisements based on your interactions with our website and other websites or services.

Legal and Compliance Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process;

• Respond to a lawful government or law-enforcement request;

• Protect the rights, property, safety, or security of AARTR, our customers, or others;

• Detect or prevent fraud, cyberattacks, abuse, or illegal activity;

• Enforce our agreements and policies; or

• Establish, exercise, or defend legal claims.

Business Transactions

If AARTR or its assets are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be disclosed to:

• Professional advisers;

• Prospective buyers;

• Lenders;

• Investors; or

• Other participants in the transaction.

Where required, such disclosures will be subject to appropriate confidentiality protections.

6. Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, local storage, server logs, and similar technologies.

Strictly Necessary Technologies

These technologies are required for essential website functions, including:

• Shopping-cart operation;

• Checkout;

• Payment processing;

• Customer account login;

• Security;

• Fraud prevention;

• Load balancing; and

• Saving privacy preferences.

Because these technologies are necessary to provide the website and requested services, they may not be available for disabling through our Cookie Settings tool.

Functional Technologies

Functional technologies help remember preferences and improve website features, including:

• Language settings;

• Location settings;

• Recently viewed products;

• Customer service features; and

• Saved website preferences.

Analytics Technologies

Analytics technologies help us:

• Understand how visitors use our website;

• Identify technical issues;

• Evaluate website performance;

• Measure website traffic and engagement; and

• Improve our products and services.

Advertising Technologies

Advertising technologies help us and our advertising partners:

• Measure campaign performance;

• Attribute purchases and conversions;

• Create advertising audiences;

• Limit repeated advertisements; and

• Display advertisements that may be relevant to you.

Third-party vendors, including Google, may display AARTR advertisements on websites and services across the internet.

These vendors may use cookies, device identifiers, pixels, or similar technologies based on your previous visits to AARTR.com or your interactions with our products, advertisements, or services.

Managing Cookies

You may manage non-essential cookies through the Cookie Settings or privacy preference tool available on our website.

You may also manage Google’s use of advertising cookies through Google’s advertising settings and may use opt-out tools provided by participating advertising organizations.

Your browser may allow you to block or delete cookies.

Blocking certain cookies may affect website functionality, saved preferences, customer accounts, shopping-cart operation, or checkout performance.

7. Cookie Consent in Certain Regions

Where required by applicable law, we request consent before using non-essential cookies or similar technologies for:

• Analytics;

• Advertising;

• Personalized advertising; or

• Other non-essential purposes.

Visitors may accept, reject, or customize non-essential technologies through our Cookie consent banner or Cookie Settings tool.

Where consent is the legal basis for processing, you may withdraw consent at any time.

Withdrawing consent does not affect processing that occurred before consent was withdrawn.

We may use Google Consent Mode or similar consent-management technologies to communicate your privacy choices to participating advertising and analytics providers.

8. Sale, Sharing, and Targeted Advertising

AARTR does not sell personal information in exchange for monetary payment.

However, certain U.S. state privacy laws may define the use of third-party advertising cookies, pixels, device identifiers, or similar technologies as a “sale,” “sharing,” or use of personal information for targeted advertising, even when no money is exchanged.

Categories of Information That May Be Shared

For these purposes, we may disclose or make available:

• Identifiers, including IP addresses, Cookie identifiers, and device identifiers;

• Internet or electronic network activity;

• Commercial information, including products viewed or purchased;

• Advertising and interaction information; and

• Inferences regarding product interests.

Categories of Recipients

These categories may be disclosed to:

• Advertising networks;

• Social media platforms;

• Analytics providers; and

• Advertising technology partners.

Purposes of Sharing

Such disclosures may occur for:

• Advertising measurement;

• Conversion attribution;

• Audience creation;

• Website analytics; or

• Targeted advertising.

Your Opt-Out Choices

You may opt out through the Your Privacy Choices link or Cookie Settings tool available in our website footer.

Where required by applicable law, we will honor valid browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out for the browser or device from which the signal is sent.

Your opt-out preference may need to be applied separately to each browser or device unless you are logged into an account and applicable technology allows the preference to be associated with your account.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

9. Marketing Communications

With your consent or as otherwise permitted by law, we may send promotional communications about:

• Products;

• Offers;

• Promotions;

• Company news; and

• Service updates.

Unsubscribing From Marketing Emails

You may unsubscribe from promotional emails at any time by:

• Clicking the unsubscribe link included in the email; or

• Contacting us at service@aartr.com.

Even after you unsubscribe from promotional communications, we may continue to send non-promotional messages regarding:

• Orders;

• Payments;

• Delivery;

• Returns;

• Refunds;

• Account security;

• Customer service requests; and

• Changes affecting transactions or legal rights.

Unsubscribing from marketing emails does not automatically disable advertising cookies or targeted advertising.

Cookie and targeted-advertising preferences must be managed through our Cookie Settings or Your Privacy Choices tools.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information as necessary to:

• Complete transactions;

• Fulfill orders;

• Provide customer service;

• Maintain warranty and order records;

• Comply with tax, accounting, customs, and legal obligations;

• Resolve disputes;

• Prevent fraud;

• Enforce agreements;

• Protect legal rights; and

• Maintain website security.

The applicable retention period may depend on:

• The type of information;

• The nature of the customer relationship;

• Legal requirements;

• Contractual obligations;

• The risk of harm; and

• Whether the information is needed for an ongoing dispute, claim, or investigation.

When personal information is no longer reasonably required, we may delete, anonymize, or securely isolate it, subject to applicable law and technical limitations.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration; and

• Unauthorized disclosure.

These safeguards may include:

• HTTPS encryption;

• Access controls;

• Account authentication;

• Payment-provider security controls;

• Fraud-monitoring tools;

• Restricted employee and contractor access; and

• Security monitoring.

No website, database, communication system, or data transmission method can be guaranteed to be completely secure.

Customers should use unique passwords, protect their account credentials, and contact us promptly if they suspect unauthorized account activity.

12. International Data Transfers

AARTR and our service providers may process and store personal information in the United States and other countries where our service providers or business partners operate.

The privacy and data-protection laws of those countries may differ from the laws in your country of residence.

Where required by applicable law, we use appropriate contractual, organizational, or legal safeguards for international transfers of personal information.

13. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request confirmation that we process your personal information;

• Request access to personal information we maintain about you;

• Request information about the categories and sources of personal information collected;

• Request information about the purposes for which personal information is used;

• Request information about categories of recipients;

• Request correction of inaccurate personal information;

• Request deletion of personal information;

• Request a portable copy of certain personal information;

• Opt out of the sale or sharing of personal information;

• Opt out of targeted advertising;

• Limit certain uses or disclosures of sensitive personal information;

• Withdraw consent where processing is based on consent;

• Object to or restrict certain processing;

• Appeal a decision regarding a privacy request where applicable; and

• Exercise privacy rights without unlawful discrimination.

These rights may be subject to exceptions and limitations under applicable law.

For example, we may retain certain information when reasonably necessary to:

• Complete an order or transaction;

• Detect or prevent fraud;

• Maintain security;

• Comply with tax, accounting, or legal obligations;

• Resolve disputes;

• Exercise or defend legal claims; or

• Enforce our agreements.

14. How to Submit a Privacy Request

You may submit a privacy request using one of the following methods:

Email: service@aartr.com
Phone: +1 888-734-2830
Customer Service Hours: Monday–Friday, 7:00 AM–4:00 PM Pacific Time
Online Privacy Choices: Use the Your Privacy Choices link available in our website footer.

Please clearly describe the privacy right you wish to exercise and provide enough information for us to identify the records associated with you.

Identity Verification

For access, correction, deletion, or portability requests, we may need to verify your identity.

Verification information may include:

• Your email address;

• Your telephone number;

• Your order number;

• Your billing or shipping ZIP code; or

• Other information associated with your transactions.

We will use information submitted for verification only to process and respond to your request.

Request Limitations

We may decline or limit a request where permitted by applicable law, including when:

• We cannot reasonably verify the requester’s identity;

• The request is manifestly unfounded or excessive; or

• An applicable legal exception applies.

We will respond within the period required by applicable law.

If additional time is reasonably necessary and permitted by law, we will notify you.

Authorized Agents

Where permitted by law, you may appoint an authorized agent to submit a privacy request on your behalf.

We may require:

• Proof of the agent’s authority;

• Written permission signed by you;

• Verification of your identity; or

• Direct confirmation that you authorized the request.

An authorized agent may not use personal information obtained through a request for any purpose other than fulfilling the request.

15. California Privacy Rights

This section applies to California residents to the extent that the California Consumer Privacy Act, as amended, applies to AARTR or the relevant processing activity.

California residents may have the right to:

• Know the categories and specific pieces of personal information collected;

• Know the sources from which personal information was collected;

• Know the business or commercial purposes for collecting, using, selling, or sharing personal information;

• Know the categories of third parties to whom personal information was disclosed;

• Request correction of inaccurate personal information;

• Request deletion of personal information, subject to applicable exceptions;

• Opt out of the sale or sharing of personal information;

• Limit certain uses and disclosures of sensitive personal information where applicable; and

• Receive equal service and pricing without unlawful discrimination for exercising privacy rights.

Categories Collected and Disclosed

During the preceding 12 months, we may have collected the categories of personal information described in Section 2 of this Privacy Policy.

We may have disclosed those categories to the recipients described in Section 5 for business purposes.

We do not sell personal information for monetary payment.

As described in Section 8, our use of advertising and analytics technologies may be considered a sale or sharing under California law.

California Opt-Out Rights

California residents may opt out through:

• The Your Privacy Choices link;

• Our Cookie Settings tool; or

• A valid Global Privacy Control signal where required by law.

We do not use or disclose sensitive personal information for purposes that require a separate right to limit unless otherwise stated at or before collection.

We will not unlawfully discriminate against you for exercising an applicable California privacy right.

16. Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights relating to:

• Access;

• Correction;

• Deletion;

• Portability;

• Targeted advertising;

• Sale or sharing of personal information;

• Profiling;

• Consent; and

• Appeals.

You may submit a request using the contact methods provided in Section 14.

Privacy Appeals

Where applicable law provides a right to appeal a privacy-request decision, you may submit an appeal by emailing service@aartr.com.

Please include Privacy Appeal in the subject line and explain why you believe the decision should be reconsidered.

17. Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If you believe that a child has provided personal information to us in violation of applicable law, please contact service@aartr.com.

We will review the request and take appropriate action.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

18. Third-Party Websites and Services

Our website may contain links to third-party:

• Websites;

• Social media platforms;

• Payment services; or

• Other online services.

We do not operate or control these third-party services.

This Privacy Policy does not govern the privacy practices of those third parties.

We encourage you to review the privacy policies and privacy settings of each third-party service before providing personal information.

The presence of a third-party link does not necessarily mean that AARTR endorses or controls that third party.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations;

• Technology;

• Legal requirements; or

• Privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

Where required by applicable law, we may provide additional notice or request consent before material changes take effect.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

For questions regarding this Privacy Policy, our privacy practices, or your privacy rights, please contact:

Legal Business Name: AARTR INC
Brand Name: AARTR
Email: service@aartr.com
Phone: +1 888-734-2830
Customer Service Hours: Monday–Friday, 7:00 AM–4:00 PM Pacific Time

Registered Address:
30 N Gould St Ste R, Sheridan, WY 82801

The address above is our registered business address only.

It is not a retail store, showroom, warehouse, customer service location, or authorized return address.

Do not send returned products, packages, or other materials to this address unless you have received prior written authorization and specific return instructions from AARTR.